Shipping Policy
This page covers online retail shipping for all customers. For local salon and professional delivery in the Charlotte-Gastonia region, visit our Delivery Policy page.
Our Commitment to You
At Armstrong Borders Beauty, we are committed to getting professional-grade products to you quickly, reliably, and at the best possible value. We ship retail orders throughout the United States via UPS and USPS. Shipping costs are calculated based on order weight and delivery location. Orders placed before 3:00 PM Monday through Friday are processed and shipped same day.
Retail Shipping Rates
Shipping costs are based on your order total. Free shipping unlocks at $75 and above.
Under $75 — Calculated by weight (UPS/USPS rate plus $5 handling fee)
$75 and above — FREE standard shipping
Our online retail store features a curated selection of professional-grade products, typically in sizes 8 oz or smaller. For access to our full professional catalog including salon-exclusive sizes and product lines, create a verified Shop Pro account.
Estimated Delivery Times
North & South Carolina — Next business day via UPS (orders placed before 3:00 PM)
All other U.S. states — 2 to 5 business days
U.S. territories including the U.S. Virgin Islands — 5 to 10 business days via USPS
Delivery times are estimates and may vary based on carrier volume, weather, or other factors outside our control. Once your order ships, you will receive a tracking number via email or text.
Tools, Appliances & Accessories
We offer a curated selection of professional tools, appliances, clippers, blow dryers, and accessories available for direct-to-customer shipping through our trusted fulfillment partners. These items ship directly from the manufacturer or distributor — you get the professional product without the wait.
How it works:
1. Browse tools and appliances in the Tools & Accessories section of our online store.
2. Add to cart and check out as normal — shipping is calculated at checkout based on item weight and destination.
3. Your order ships directly to your door from our fulfillment partner. Estimated delivery is noted on each product page.
Questions about a specific tool or appliance? Contact us at info@armstrongborders.com or use the live chat on our website.
Pre-Orders
Pre-ordering is available exclusively to verified Shop Pro account holders for professional lines with manufacturer lead times. If you are a licensed professional looking to reserve product in advance, visit our Delivery Policy page for full pre-order details and enrollment instructions.